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SALES POLICY

Welcome to Bantocgia.com

Bantocgia.com system was established in 2017. Bantocgia.com specializes in real hair Hairsystem and alternative auxiliary products to help users use the best Hair system wig.

When you visit our website, you agree to these terms. The Site reserves the right to change, modify, add or remove any part of the Terms and Conditions of Use, at any time. The changes take effect immediately after being posted on the website without prior notice. And when you continue to use the website, after changes in the Terms and Conditions are posted, it means that you accept those changes. Please check regularly to update our changes.

Please read carefully before deciding to purchase:

1. Instructions for using the web

  • When entering our web site, users must be at least 18 years of age or accessed under the supervision of a parent or legal guardian.
  • We grant a license for use so that you can shop on the web in accordance with the Terms and Conditions of Use set out.
  • It is strictly prohibited to use any part of this website for commercial purposes or on behalf of any third parties without our written permission. If you violate any of these, we will cancel your license without prior notice.
  • This website is only intended to provide product information, but we are not producers, so the comments displayed on the web are personal opinions of our customers, not ours.
  • You must register an account with authentic information about yourself and must update if there are any changes. Each visitor must be responsible for his password, account and activity on the web. Moreover, you must inform us when your account is accessed illegally. We do not assume any responsibility, whether directly or indirectly, for damages or losses caused by non-compliance with the regulations.
  • During the registration process, you agree to receive promotional emails from the website. After that, if you do not want to continue to receive mail, you can refuse by clicking on the link at the bottom of every promotional email.

2. Customer comments

All website content and your critical comments are our property. If we detect any fake information, we will lock your account immediately or take other measures as required by Vietnamese law.

3. Order and confirm order

When you place an order at Bantocgia.com, we will receive an order request and send you an order number. However, the order request needs to go through a step of order confirmation, Bantocgia.com only confirms the order if your order request meets the order fulfillment criteria at Bantocgia.com.

To request an order to be confirmed quickly, please provide the correct and complete information regarding the delivery, or the terms and conditions of the promotion (if any) that you receive. participation.

4. Order value and payment method

Bantocgia.com provides payment methods: cash on delivery (COD), International Payment card or Domestic Payment card.

Except for some cases where there are separate notes, usually you can choose one of the 3 forms of payment when ordering. However, to ensure the safety for you during the payment process, for orders of high value from 20 (twenty) million VNĐ or more, Bantocgia.com only accept prepayment with an International Payment card or Domestic Payment card.

5. Promotions

Wishing to bring many benefits to customers, Bantocgia.com regularly have special discount programs. However, to ensure fairness to customers is the end consumer of Bantocgia.com,We reserve the right to refuse orders that are not intended for personal use, purchase in bulk or for the purpose of purchasing and reselling when you participate in promotions.

Bantocgia.com reserves the right to refuse orders that do not satisfy the terms and conditions of participation in promotions without notice to customers. So please consult the Regulations of each program before joining.

6. Discount code

Discount code is a discount form Bantocgia.com For customers, it may be worth reducing part or all of the value of the order.

Each order can only apply 1 discount code, you will receive detailed information about terms and conditions of using the discount code attached. To ensure fairness for customers is the ultimate consumer of Bantocgia.com, We reserve the right to refuse orders that are not intended for personal use, purchase in bulk or for the purpose of purchasing and reselling.

Bantocgia.com reserves the right to reject orders using a discount code that does not satisfy the terms and conditions of using the discount code without prior notice. Discount codes in this case will not be reissued. Besides, Bantocgia.com reserves the right to refuse the extension of the expired code, the code must not be used up or unilateral cases to stop displaying orders arising from your side.

7. Delivery area

Bantocgia.com nationwide delivery for products distributed by Bantocgia.com itself.

8. Price

The price of products listed at Bantocgia.com is the final price excluding Value Added Tax (VAT). Prices of products may vary depending on the time and promotions attached. Shipping fee or Order fulfillment fee will be applied further if any, and will be clearly displayed on the Payment page when you proceed with the order.

Although we try our best to ensure that all information and prices displayed are correct for each product, sometimes there will be some errors or errors. If we find an error on the price of any product in your order, we will notify you as soon as possible and send it to you to confirm your order with exact price or cancel the order. If we are unable to contact you, the order will automatically cancel on the system and a refund order will be made (if the order has been paid in advance).

9. Terms and Conditions of Use of Coupons and Discount Codes

The following terms and conditions (T&C) will apply to coupon or discount codes for promotions (hereinafter referred to as “Coupons”), provided that These coupons are granted unconditionally.The following terms and conditions (T&C) will apply to coupon or discount codes for promotions (hereinafter referred to as “Coupons”), provided that These coupons are granted unconditionally. For more information about conditions and terms of use coupons and discount codes, please contact hotline : 0979.160.986

10. Product information

Bantocgia.com provides detailed information for each product we publish, however we cannot commit to providing complete, accurate, up-to-date, and error-free information. with each product.

In case the product you receive is not exactly what Bantocgia.com described in the product information section, please inform Customer Support as soon as possible after receiving the product. At the same time make sure the product is in unused condition to be supported in return. For more information about return and return policy please refer to:

11. Policies on counterfeit, counterfeit and substandard goods

Bantocgia.com aims to provide the best goods and service quality to customers through products posted on their website and refuse to sell illegally manufactured products, copy, counterfeit goods, counterfeit goods, unknown origin …

In case you have doubts about illegally produced, copied, counterfeit, counterfeit products, unknown origin …, please notify us immediately by contacting Customer Support. line 0979.160.986 for information authentication and support.

12. Trademarks and copyrights

All intellectual property rights (registered or unregistered), information content and all design, text, graphics, software, images, videos, music, audio, compilation Basic software, source code and software are all our assets. The entire content of the website is protected by Vietnamese copyright laws and international conventions. Copyright has been reserved. Articles at Bantocgia.com website have copyrighted at DMCA.com

13. Legal rights

The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Court in Vietnam will resolve any disputes arising from the unauthorized use of this website.

14. Regulations on security

Our website attaches great importance to information security and uses the best measures to protect your information and payment. Your information during the payment process will be encrypted to ensure safety. After you complete the order process, you will exit safe mode.

You must not use any program, tool or other means to interfere with the system or alter the data structure. The site also prohibits the distribution, dissemination or encouragement of any activity to interfere, sabotage or infiltrate system data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.
All transaction information will be kept confidential but in the case of legal authorities require, we will be required to provide this information to law enforcement agencies.

15. Safe and convenient payment at Bantocgia.com

Every customer joins the transaction at Bantocgia.com All information is encrypted by international credit card (see details in the “Privacy policy” mentioned above). Thereby, when making online payment, please pay attention to the following details:

Use only websites with secure payment certificates.

Absolutely do not let others borrow your credit card or account to make payments at Bantocgia.com; In case of unexpected transaction, please inform Bantocgia.com to be able to support in time.

Check your bank account regularly to make sure all card transactions are under control.

16. Making deals at Bantocgia.com

Customers when shopping at Bantocgia.com must perform orders and receive orders in the following order:

Method 1: Advance payment online via credit card (Visa, Master card ..) or transfer via the banking system:

Step 1: Customers place orders, provide complete and authentic information

Step 2: Customers pay in advance;

Step 3: Bantocgia.com check, confirm orders and deliver goods;

Step 4: Customers check and receive goods;

Method 2: Pay on delivery (COD):

Step 1: Customers place orders; provide complete, authentic information

Step 2: Bantocgia.com verify orders;

Step 3: Bantocgia.com confirm customer information (phone, message, email);

Step 4: Bantocgia.com ship goods;

Step 5: Customers receive goods and pay;

In cases, customers can look up transaction information via email sent to the customer mailbox registered with Bantocgia.com. In addition, customers can search the transaction history when logging into their account at the Bantocgia.com website.

In case customers want to edit information, customers will notify Bantocgia.com via hotline 0979.160.986

17. Change, cancel transaction at Bantocgia.com

In any case, the customer has the right to terminate the transaction if the following measures have been taken:

  • Notify Bantocgia.com about canceling the transaction via the hotline 0979.160.986 or a message at the website Bantocgia.com, Fanpage (facebook.com/bantocgiahairsystem/ )
  • Return the goods received but have not used or enjoyed any benefits from the goods

18. Resolving consequences due to error in entering incorrect trade information at Bantocgia.com

Customers are responsible for providing complete and accurate information when participating in transactions at Bantocgia.com. In case the customer enters the wrong information sent to the sales website Bantocgia.com, Bantocgia.com has the right to refuse to execute the transaction. In addition, in all cases, customers have the right to unilaterally terminate the transaction if they have taken the following measures:

  • Notify Bantocgia.com via the hotline 0979.160.986 or text message at Bantocgia.com Website
  • Return the goods received but have not used or enjoyed any benefits from the goods.

19. Dispute resolution

Any dispute, complaint or dispute arising out of or in connection with a transaction at Bantocgia.com or these Regulations and Conditions will be resolved by negotiation, mediation, arbitration and / or The Court under the Consumer Protection Act Chapter 4 on Settlement of disputes between consumers and organizations and individuals trading goods and services.

20. Regulations on termination of agreements

In the event of any damage arising from a violation of the Site’s Terms of Use, we reserve the right to suspend or lock your account permanently. If you are not satisfied with the site or any terms, conditions, rules, policies, guidelines, or ways of operating of Bantocgia.com, the only remedy is to stop working with us. .

21. Other rules

All Terms and Conditions (and all obligations arising out of these Terms and Conditions or related) will be governed by and construed in accordance with the laws of Vietnam. We reserve the right to amend these Terms and Conditions at any time and such amendments will be effective immediately at the time of posting at Bantocgia.com.

Please note that you only buy products when accepting and understanding the above regulations. If you need further assistance, please contact support team 0979.160.986